Neat Choice Group (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect:

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or make a booking
• Contact us via our website, phone, or email
• Subscribe to our newsletter
• Engage with us through social media

The types of personal information we may collect include:

• Name
• Email address
• Phone number
• Home or business address
• Billing information
• Any other information you choose to provide

2. How We Use Your Information:

We may use the information we collect in the following ways:

• To provide and manage our cleaning services
• To process payments and manage billing
• To send you updates and notifications regarding your bookings
• To respond to your inquiries and offer customer support
• To improve our services, website, and marketing efforts
• To comply with legal requirements and protect the security of our services

3. Sharing Your Information:

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service providers who assist us in delivering services (e.g., payment processors, cleaning staff)
• Law enforcement or other government entities if required by law
• Third parties in connection with a business transfer (e.g., merger, sale, etc.)

4. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.

5. Your Rights:

You have the right to:

• Access, correct, or delete your personal information
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications at any time

To exercise your rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

7. Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

8. Changes to This Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the revised date listed at the top. Your continued use of our services after any modifications constitutes your acceptance of the updated policy.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:

Neat Choice Group
Melbourne, VIC, Australia
Phone: 0450725318
Email: [email protected]